Privacy Policy

Indieground Design

At Indieground Design, we are committed to protecting the privacy of our users and customers. This Privacy and Cookie Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have with respect to your information.

 

Information Collection and Use

We may collect personal information from you, such as your name, email address, and other contact details, when you subscribe to our newsletter, make a purchase, or use other features of our website. This information is used to provide you with a better user experience, send promotional materials and updates, and process your transactions.

Cookies are small text files that are placed on your device by websites you visit. They are used to store information, such as your preferences and activity, to help us provide you with a better user experience. Our website uses cookies to collect information about your use of our site and to personalize your experience. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use Google Analytics, a web analytics service provided by Google, Inc., to collect information about your use of our website. Google Analytics uses cookies to collect information such as the number of visitors to our site, the pages they visit, and the length of their visits. This information is used to improve the performance and content of our website.

We also use Google Analytics 4, the latest version of Google Analytics, to better understand user behavior and improve the user experience. Google Analytics 4 uses machine learning to collect information and provide insights into website traffic and user behavior.

Elementor, a website builder, is used to design and build our website. Elementor may collect information about your use of our site to improve its performance and functionality.

We use Google Ads, a digital advertising platform, to display advertisements on our website. Google Ads uses cookies to collect information about your browsing behavior and interests, so that we can show you more relevant ads.

Google Tag Manager is a tag management system that helps us manage and monitor the tags on our website. Google Tag Manager may collect information about your use of our site to help us improve its performance and functionality.

Google reCAPTCHA is a security feature that helps protect our website from spam and abuse. Google reCAPTCHA may collect information about your use of our site and your IP address to determine if you are a human user.

Sendinblue, a marketing automation platform, is used to send promotional emails and updates to our subscribers. The information collected through Sendinblue is used to personalize and improve your email experience.

WooCommerce, an e-commerce platform, is used to process and manage your purchases. The information collected through WooCommerce, such as your name, address, and payment details, is used to fulfill your order and provide customer support.

Stripe for WooCommerce and Paypal for WooCommerce are payment gateways that we use to process your transactions. They may collect information about your payment details and transaction history to complete the transaction and provide customer support.

Siteground Hosting is our website hosting provider. Siteground Hosting may collect information about your use of our website to maintain and improve its performance and security.

YITH Plugins while you visit our site, collects information about you during the checkout process on our store. We’ll track:

  • EU VAT number: we’ll use this to, for example, if a company has a valid VAT number, the purchase will not be charged by any VAT
  • Location and IP address: we’ll use this for purposes like estimating taxes

When you purchase from us, we’ll ask you to provide information including your location and eu vat. We’ll use this information for purposes, such as, to:

  • Set up the reverse charge amount of the order in case your company has a valid VAT
  • Set up the confirmation country of the order in case the geolocalization does not match with the country selected

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Customer information like your name, email address, and billing and shipping information
  •  

Information Sharing and Disclosure

We may share your personal information with third-party service providers for the purpose of processing transactions, providing customer support, and improving our services. These service providers are subject to strict confidentiality agreements and are only permitted to use your information for the purpose of providing the services we request.

We may also disclose your information if required by law or in response to a valid request from law enforcement.

 

Data Security

We take reasonable measures to protect the security of your personal information. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee its absolute security.

 

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase your personal information, as well as the right to restrict or object to its processing. You also have the right to request a copy of your personal information in a structured, machine-readable format.

If you would like to exercise any of these rights, please contact us at support@indieground.net

 

Changes to this Privacy and Cookie Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or the law. If we make any material changes, we will notify you by email or by posting a notice on our website.

 

Contact Us

If you have any questions or concerns about our Privacy and Cookie Policy, please contact us at support@indieground.net

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