Privacy Policy

Indieground Design

At Indieground Design, we are committed to protecting the privacy of our users and customers. This Privacy and Cookie Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have with respect to your information.

Information Collection and Use

We may collect personal information from you, such as your name, email address, and other contact details, when you subscribe to our newsletter, make a purchase, or use other features of our website. This information is used to provide you with a better user experience, send promotional materials and updates, and process your transactions.

Cookies are small text files that are placed on your device by websites you visit. They are used to store information, such as your preferences and activity, to help us provide you with a better user experience. Our website uses cookies to collect information about your use of our site and to personalize your experience. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third-party Services and Data Collection

Our service integrates with the following third-party services which may also collect and process your Personal Data.

Google Analytics 4, Google Signal, Google Ads, and Google reCAPTCHA: Used for website analytics, traffic optimization and advertisement purposes. They use cookies to collect data that helps us understand how you use the website and monitor any fraud or abuse of the site. You can learn more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy.
Meta Pixel: We use this to understand and make our marketing efforts more efficient. You can learn more about how Meta uses your Personal Data here: https://www.facebook.com/privacy/policy.
Woocommerce, Stripe for WooCommerce, and PayPal for WooCommerce: These services are used to facilitate purchases on our site. They handle payment and may collect personal information necessary to process your orders. You can learn more about how WooCommerce, Stripe, and PayPal use your Personal Data here: https://automattic.com/privacy, https://stripe.com/privacy, and https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
Brevo: We use Brevo for email marketing. When you opt to receive marketing emails from us, your email address and details are processed by Brevo. You can learn more about Brevo’s privacy practices here: https://www.brevo.com/legal/privacypolicy.
Pinterest Tag: We use this service to track events such as conversions or page visits on our website. You can learn more about how Pinterest uses your Personal Data here: https://policy.pinterest.com/en/privacy-policy.
Elementor: We use this WordPress plugin for website content creation. It may collect anonymous data for plugin usage analytics. You can learn more about how Elementor uses your Personal Data here: https://elementor.com/privacy-policy.
WordPress: We use WordPress for our website’s platform. WordPress may collect anonymous data about how our website is used to ensure a stable and secure experience. You can learn more about how WordPress uses your Personal Data here: https://automattic.com/privacy
SiteGround: SiteGround is our website hosting provider. SiteGround collects data necessary to ensure a secure and smooth operation of our website. You can learn more about how SiteGround uses your Personal Data here: https://www.siteground.com/privacy

Purchases and Marketing List

Please note that when you purchase a product on our website, you will automatically be added to our marketing list. This means that you may receive newsletters, offers, and updates from us. However, you have the right to opt out of receiving these communications at any time. Each email we send includes an ‘unsubscribe’ link at the bottom, which you can use to opt out of further communications.

When you purchase from us, we’ll ask you to provide information including your location and EU-VAT. We’ll use this information for purposes, such as, to:

Set up the reverse charge amount of the order in case your company has a valid VAT
Set up the confirmation country of the order in case the geolocalization does not match with the country selected

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Customer information like your name, email address, and billing information

Information Sharing and Disclosure

We may share your personal information with third-party service providers for the purpose of processing transactions, providing customer support, and improving our services. These service providers are subject to strict confidentiality agreements and are only permitted to use your information for the purpose of providing the services we request. We may also disclose your information if required by law or in response to a valid request from law enforcement.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase your personal information, as well as the right to restrict or object to its processing. You also have the right to request a copy of your personal information in a structured, machine-readable format. If you would like to exercise any of these rights, please contact us at support@indieground.net

Changes to this Privacy and Cookie Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or the law. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about our Privacy and Cookie Policy, please contact us at support@indieground.net