At Indieground Design, we offer digital downloads of our products. Upon completion of your purchase, you will receive a download link to your email address. This link will allow you to download your product immediately. If you’re a registered user, you can conveniently locate your purchased product within the “Downloads” section of My Account. However, if you encounter any problems with your download, please contact us at email@example.com
Since our products are delivered as digital downloads, there are no shipping costs associated with your purchase.
At Indieground Design, we understand that sometimes things don’t quite work out as planned. That’s why we offer a 14-day refund policy for any purchases that do not meet your expectations. If you’re not satisfied with your purchase, please let us know within 14 days of the original purchase date and we will be more than happy to assist you.
Please note that refunds are only available for products that have not been downloaded. While refunds for digital products may not always be possible, we always do our best to ensure the satisfaction of our customers.
In some exceptional cases, such as double orders or compatibility issues with your software, we may be able to make exceptions. Our goal is to provide excellent customer service and support, and we are here to help in any way we can.
To request or discuss about a possible refund, please contact us. We’ll do our best to assist you with your request.
This policy is subject to change without notice. Thank you for your understanding.
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